WildBride is a bridal boutique for the unique, unconventional, and free-spirited bride in the heart of San Francisco. At WildBride, brides will find unique, unexpected, untraditional yet chic and modern pieces from around the world. Not only will they find their perfect
wedding gown, but they will also have an exclusive selection of wedding jewelry and accessories to choose from to complete their look. From time to time we also showcase some unique fashion collections for the rest of the wedding look for your bridal shower,
bachelorette, and honeymoon!
About WildBride
Is this your business?
My appointment at Wildbride was with Emily, and she was so wonderful (as was Wildbride as a whole)! Although I did not find my wedding dress there, I had an absolutely wonderful experience. I went there because it carried one of my favorite designers, and they had some very affordable options considering such a wide price range and designer range. The inside is lovely, with some natural light from big windows, which can make a huge difference compared to other places that have darker rooms with dimmer lights and you’re thinking about photos in your dress (esp. outdoor settings)! Emily immediately asked about details regarding the type of wedding I’m having and followed up about things I emailed regarding the designers and the dresses. She was incredibly helpful with getting them on me and clipping them properly so that I could see what they would look like once they were fitted to my body. She was very attentive, positive, and very informative as well! She also made an effort to ask about me as a person and made me feel like not just a customer and a bride, but also a human being. She was never pushy, and remained kind and patient throughout. If you are considering it, I highly suggest Wildbride. Lovely!
I am hesitant to write this review because I am tired from dealing with conflicts and confrontation with the owner of this store, to the point that it's giving me anxiety; I am hoping I do not receive any communication from them after this post. The showroom is beautiful and you can find mid-range dresses. The staff was average, friendly but not especially knowledgeable--I was helped by an employee and have been working the owner since. I ordered a made to order, custom sized dress. It arrived, and I was excited in the moment and took it home, but when I saw the photos of myself I was shocked. The dress was way too tight, puckering at my hips and not sitting right. It was so tight it looked vulgar. The owner has implied that this is probably because of me gaining weight, but looking back at our records the store said I was between a size 6 and 8. On my order form they submitted a size 6, this very same order form says "We highly recommend sizing up when your measurements fall in between sizes as you can always take in the dress during alterations," and it appears they failed to follow their own advice. To be clear, my clothes all fit the same and my size has not changed for some 10 years. I went the seamstress the owner personally recommended, and he said the measurements they took made no sense and they didn't leave enough room. The seamstress said to return the dress and not waste my time with alterations because it's the shop's error, and that he would even provide this statement for me in writing if need be. He said shops should never ever make things too tight; that it's always important to leave room because it's very expensive and difficult to take out. After a series of emails and back and forths the owner agreed to take the dress back, and I am thankful she did so. However, when I arrived she notified me of a 12% restocking fee. I was upset I have to pay this considering the error was in her shop's part, but the owner said this was necessary because I am not electing to reorder the dress in a new size (would you want to test your luck a second time?). She threatened to not complete the return if I didn't pay, said she was "too busy" to tell me in advance, and claimed she wrote that she was only going to take the dress back if I ordered another; which upon review is false. I paid because of her threat, and I feel lied to and strong-armed. Per my credit card company, signing a contract that finalizes a sale does not protect a company from issuing a refund based on their own error. The treatment I received, the choice to not tell me about the restocking fee in advance of my visit during our many emails, the suggestion that I gained weight, and the owner's cold, confrontational, demeaning attitude in general has left a really bad taste in my mouth. I can think of many junctures where improvements are needed: in taking measurements, in handling disputes, in offering to pay for the necessary alteration charges, or in not notifying me of an unfair restocking fee at the time of my arrival. I would not be writing this review had it solely been a matter of making a mistake; it's also the blame placed on me, and the unnecessary effort and stress it took to achieve a some semblance of a resolution. On top of all of it, the store took no accountability for their errors, and acted like taking my return was some form of doing a favor for me. In the end I still had to call the credit card company. It is the store's responsibility and a reflection of their values to let me walk out with a dress that doesn't fit me, and stating that I signed a contract accepting the dress plays upon my lack of experience with the bridal industry. It plays on the emotions of excitement that occur when we see ourselves in something special, and it is frankly predatory and dishonest. I have had a few months to learn about bridal, but this owner has years and should have had my back.
WildBride is such a special place to shop for your wedding dress! I felt so comfortable and myself trying on dresses there thanks to the incredibly thoughtfully designed space, beautiful natural light, and great customer service from Emily who helped me feel at ease. I found my dream dress at WildBride and I couldn't be happier! The selection of designers/dresses is stunning & unique. My experience far and away exceeded any other bridal store that I went to. I can't recommend WildBride enough!
I thought finding a wedding dress would be the hardest thing ever! especially for me since it takes me forever to make a decision. But not at WildBride. They really made it all so pleasant, easy, and stress-free. WildBride was recommended to me by my best friend who wore the most beautiful dress from their store on her wedding day. Shopping there is such a pleasant experience. The store is beautiful. everything feels dreamy. Great music playing in the background. Beautiful natural light. Knowledgable staff. Excellent customer service, especially Samira the owner of the store really pays extra attention to you. I ended up trying a few dresses, and asked so many questions, they were so patient with me, luckily WildBride makes private appointments so I didn't feel rushed or pressured at all. I ended up going back once more and of course, purchased my dream wedding dress from them. I can't recommend WildBride enough!
I could not recommend my experience at WildBride more! Samira made both of my visits fun and stress-free. Her shop is beautiful, clean, and has the perfect zen vibe. I love that she has a very curated collection of designers with just enough variety that you have choices but don’t feel overwhelmed. Samira’s presence is just the right combination of laid back and supportive. I felt a bit anxious embarking on the process of finding a wedding dress and she eased my nerves immediately. She was so calm yet helpful and encouraging. Love any opportunity to support a woman-owned local business!