Love this bakery place. They have a lot to chose from. Pastries and macaroons. I been here millions times and will come back million times more. Nice service and awesome people that works hard to get our desserts to be tasty.
My #1 choice bakery for birthday cakes or pastries. Delicious. Not overly sweet like most American bakeries.
Wonderful, beautiful puff pastry, both savory and sweet. We had delicious spinach, ham/cheese pastry, and this morning finished a delightful flaky almond croissant-not overly sweet marzipan, spread throughout the horizontally sliced middle. We are eagerly awaiting trying the pictured desserts.....tonight! OMG! The dessert in the lower left quadrant was fantastic-custard flavored with passion fruit. Paul Hollywood would approve!
Very disappointing experience with Vanille. Their pastries are wonderful, but they are not equipped to handle custom cake orders. I contacted Vanille 3 months prior to the date of when I needed a custom order and worked with Jova. I had to call and email multiple times to follow up on the details. Jova did not seem attentive and we had to go over repeated details several times. When I emailed asking to confirm the serving amount, I never heard back or received an invoice. She said we had “plenty of time” to confirm before the event I was ordering the cake for. I asked over the phone for an invoice as well and still didn’t receive it. It doesn’t seem like you should be pushing the bakery to send you a bill when you’re paying for a large order. When I came to their Lincoln Park location in person 2 weeks in advance to drop off decorations for the cake, I was told they were at capacity and couldn’t fulfill my order. When I asked why no one let me know that sooner, they just simply said the order was not confirmed. When I asked why I didn’t get a confirmation after calling and emailing asking for an invoice, they had no explanation. I’ve ordered a previous birthday cake from here where they also forgot to include the custom birthday message, and the cake was blank. At the time, I thought it was a small oversight but it’s clear now that’s simply how they approach custom orders.
Nonprofit leaders, educators, and folks looking to do something special for your colleagues while also working within specific budget parameters: look no further than Vanille! In a matter of days, Sophie and her team put together custom gift bags with delicious treats for our team, made over 20 deliveries to locations all over the Chicago area (as well as one in Northwest Indiana), and even made a RE-delivery to one location after learning the bag was never received. The staff was professional, punctual, and highly responsive to our needs throughout the process. I can't recommend them enough!
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