One of the assistant managers at the store treated me in very rude, aggressive and offending manner for no reasons. I am a regular customer, and the store owner agreed that this person’s behavior was not acceptable and she should offer an apology to me. Unfortunately I have yet to receive an apology from this person, and as a result feel unsafe to visit the store again as I’m afraid of another offensive encounter. It is unfortunate that one sales person’s bad customer service could ruin customers’ shopping experiences and trust in the business’s integrity.
Michael Cox
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February 14, 2019
This place is a real class act - the real deal. Even under the pressure of Valentine's Day burning around, they helped me with an issue that arose. They answered the phone courteously, patiently assisted me through my need and came up with a solution. Not only did they help me, a manager followed up quickly and ba ba ba bay - made something really special happen.
Now, beyond customer service, the arrangements they produce each nothing short of artwork. I will let the picture speak for itself in this simple, elegant creation I've attached to this post...
Alan Mina
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June 15, 2022
Very beautiful bouquets and high-quality fresh flowers and reasonable price
swanmaiden sf
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June 15, 2022
Very nice bouquets with a very reasonable price.
Marcos Fernandez
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February 15, 2018
Amazing service and a great price. Will definitely come back here for every special occasion. Thanks Becca!
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345 California Street (retail #120, San Francisco, CA 94104, USA
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One of the assistant managers at the store treated me in very rude, aggressive and offending manner for no reasons. I am a regular customer, and the store owner agreed that this person’s behavior was not acceptable and she should offer an apology to me. Unfortunately I have yet to receive an apology from this person, and as a result feel unsafe to visit the store again as I’m afraid of another offensive encounter. It is unfortunate that one sales person’s bad customer service could ruin customers’ shopping experiences and trust in the business’s integrity.
This place is a real class act - the real deal. Even under the pressure of Valentine's Day burning around, they helped me with an issue that arose. They answered the phone courteously, patiently assisted me through my need and came up with a solution. Not only did they help me, a manager followed up quickly and ba ba ba bay - made something really special happen. Now, beyond customer service, the arrangements they produce each nothing short of artwork. I will let the picture speak for itself in this simple, elegant creation I've attached to this post...
Very beautiful bouquets and high-quality fresh flowers and reasonable price
Very nice bouquets with a very reasonable price.
Amazing service and a great price. Will definitely come back here for every special occasion. Thanks Becca!