SAVE YOUR TIME AND MONEY AND DO NOT SHOP HERE. I purchased a wedding dress from the Sample Room and the store manager, Ivan, recommended their seamstress, Martha, to do the alterations. The dress was all lace and it became clear that Martha had no idea how to alter the dress. At each fitting Ivan assured me that she could make the adjustments to get the dress to fit perfectly but Martha destroyed the dress so much so multiple other seamstresses said it was beyond repair. Aside from extremely visible seams, the dress was way too tight- to the point the lace ripped and there is a hole. I was left without a dress less than 2 months before my wedding. I called Ivan to explain that the dress wasn't wearable and emailed photos and videos. His response was FAR from understanding and refused to take any responsibility. He and Martha have stopped replying to my calls and emails. I have not been compensated at all by Martha or Ivan. This is unacceptable customer service and I would never want any bride to go through the stress I did, not to mention a HUGE waste of money. I cannot emphasize enough DO NOT SHOP HERE.
The Sample Room NY is one of NY’s hidden gems. At street level, it is another unassuming apartment/office building. After buzzing up to the second floor suite, you are greeted by wall to wall gowns and dazzling accessories. I was drawn to the shop as an extremely rare opportunity to shop within NYC for discounted gowns by top designers. However, what makes the shop feel especially magical is that each rack contains a multitude of styles and stories. I tried on the best made, most unique designs here of my wedding dress shopping experience. I asked Mindy, boutique owner and stylist, how many brides she’d assisted over the 13 years in business, “I don’t know - certainly hundreds!” She has truly created a treasure for brides. It is a must visit for anyone searching for an unbeatable price and special story!
I found my wedding dress here!! It was exactly what I wanted. The staff were super nice and helpful looking and picking out dresses. And the alterations were great, the seamstress was very sweet and patient. Would recommend!!
Awful attitude! As soon as we came in the employee was so rude and awful for no reason at all! We were looking for 3 evening gown and i wanted a short white dress for my wedding after party. He was so rude that we left in less than 10 mins ! What a shame that someone would rent a place bring nice collection of dresses only for one rude employee to drive people out as soon as they come in!
I went with my best friend to accompany her to the sample room on the most special day of her life (I really don't know what I was doing there :) but she insisted that I accompany her because she wanted male approval) I thought the place was very nice, very good variety of dresses, great service from Ivan and a very good sense of humor that turned out to be a great day for both of us, a different day for me that I don't think will happen again, thanks for making my best friend happy on her day and with her dream dress
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