From the very first visit to the very last (and all the many visits in between), Sue was an absolute gem to work with. She immediately welcomed us into her boutique with warmth, generosity, patience, and genuine care. Her boutique is absolutely beautiful and had the most unique, stunning selection of gowns. Sue struck the perfect balance between guiding us along but also allowing us to look around ourselves. Once we landed on the dress, her outstanding customer service only continued to blow us away throughout all subsequent fitting appointments. Working diligently with us for eight months, Sue went above and beyond to ensure the dress was absolutely perfect for the big day. Although the wedding dress process can be extremely overwhelming and stressful, Sue made the experience the exact opposite for me. We worked with her one-on-one every single visit, and she never skipped a beat, always remembering precisely what we discussed previously. Despite being a very busy woman and accommodating so many clients with different needs, Sue makes each bride feel special and cared for. She is patient, understanding, and takes her time with each person. I cannot recommend Sue and The One Bridal highly enough. If you want a personalized experience during which you will be in amazing hands the entire step of the way, please work with Sue. She accepts nothing but whatever absolute perfection means to each unique bride.
This bridal boutique has the best selection of modern, minimalist/architectural wedding gowns that I've seen in Brooklyn (along with all other types of gowns!). I was stunned by the artistry of the designers curated here. The showroom is beautiful and Sue will make you feel right at home and great in your own skin. She's also got options -- you want to try the gown with a bow? She'll grab you a bow! I highly recommend The One and had an amazing experience here.
I visited several bridal boutiques in New York City, and I had the best experience by far at The One Bridal Boutique with Sue. It was a pleasure to spend time in her peaceful and beautiful Industry City space, which has a curated selection of bridal wear. I must have had at least 3 appointments there before I made a purchase. We never felt rushed, pressured, or overwhelmed--Sue always made us feel at ease. She encouraged me to take my time with the decision even though I was shopping in February/March for an August wedding. She even suggested I wait until a trunk show to buy in order to save money. Planning a wedding is always a bit stressful, and doing it during a pandemic only intensified the stress, but Sue's warmth and professionalism took a weight off my shoulders. I love her aesthetic, and the fact that she carries designers who aren't sold everywhere. I ended up choosing a skirt and two tops from Cortana, a designer whose ethereal pieces happen to be made with sustainable organic fabrics. Sue helped me find a bridal look that was timeless, made me feel beautiful, and, most importantly, made me feel like myself. I can't recommend The One Bridal Boutique enough--I have told all of my friends to go there, and I encourage you to check it out too!
I cannot say how impressed I was with The One Bridal Boutique. I went in for an appointment this summer looking for a specific dress and made the mistake of not checking to see if they had it before going. Sue actually called to have it shipped in from England!!! Sue was amazing took so much time and consideration. I am so happy that I got my dress from The One, it was truly such an amazing experience!
Sue is absolutely amazing. My mom and I had the best experience at One bridal. The atmosphere was super relaxed. No pressure, no fake comments. Nothing but pure genuine good vibes. Sue had a better collection of gowns than any other place we went to. I would recommend her to anyone and everyone. Trust me- you want to get your dress here.
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