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They were able to see me without an appointment and the salesperson I worked with very efficiently found my fit and answered all of my questions. The suit ended up fitting perfectly. I didn't have any time to hang it up, so I had to iron the shirt and jacket to remove the wrinkles. My hunch is that the jacket would have been fine hanging overnight but the shirt would have needed to be ironed regardless. Will definitely use them again.
I had a rough go at a different tux store. I came in expecting good things here and my expectations were wildly surpassed. Alexis was so knowledgeable and also cool (everyone there seemed to be). We worked through what I needed for several events including my wedding. She even recommended a great Thai restaurant down the street. Much appreciated.
Visited the Store on Friday 02.26.21, and I have nothing but praise for Frank. He was super cordial, familial, and professional. He cared for how I would look, my budget, and most importantly, had passion in doing it. Kudos Frank, you are the reason I’d be coming back!
Would ABSOUTELY recommend The Black Tux for anyone looking for a high quality rental for their wedding. The service + simplicity of the experience was incredible. The in-store fitting was a great experience. The team at the NYC store was super welcoming and knowledgeable, not only about the suits/tuxes themselves but the whole wedding process, with respect to when to come in and try things on, when to order your suit and how to return your rental. When my tux was delivered to my home I tried it on and noticed that my shirt sleeves were a little too short for my liking. Called the NYC store, told them I needed a new size and within minutes I received the email saying it was on its way (expedited shipping). It was a pain free process the entire time and I have no doubt if I ever needed to rent a tuxedo again I will be going through them.
The staff went above and beyond! How can you not love the process which is seamless and pleasant. It makes the entire experience easy so you can enjoy the event without issues. Thank you
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