A Sweet experience...I needed to turn to Sweet E's at the last minute, as I was thwarted from placing an order with Georgetown Cupcake. I located Sweet E's by Googling for "cupcakes delivery Los Angeles." I actually decided to go with the Marshmallow Bliss Bars, because I only saw two cupcake flavors. I was able to use the website to choose my item for delivery within a short time frame. I had no problems using the shopping cart feature, or in entering my delivery address. I placed my order, and readily received confirmations and updates from the system about my pending delivery. At the appointed time, they delivered! This was all done with no dependence on customer service or speaking to any person. Their website works perfectly. I am into human centered design, so websites that function as expected are near and dear to my heart. Big Recommend!!!
This place is really NOT good. I ordered a cake for my friend and this is how it was delivered. It’s lopsided and the flowers are wilted. See picture. I sent an email about this and no one ever replied. For the amount you are paying this is NOT acceptable. Do not recommend this scam cake business to anyone. The cakes look perfect online and does not come out the same in person. Look elsewhere to celebrate with your loved ones.
They are great for last minute cakes. Other places I had to book weeks in advance. I thought the cake I got for my friends bday was delicious and made perfectly she was in tears. I personally think the price is reasonable especially for how quick the turn around is to make the cakes. I picked mine up because I couldn’t afford any delivery issues with it being so last minute. Also they are buttercream cakes at most are. They have to be refrigerated almost immediately because they can melt, I had my ac on blast in my car until I got to where I needed to go. All and all very very pleased with their customer support and their services. This will be my go to spot for now on. Thanks again!
Sweet E's Bake Shop - Best quailty cake shop in California. I raelly love this shop cake. However, the ancient Egyptians are thought to have created the first cake. Egyptians often made honey-sweetened dessert breads, which were likely the earliest version of cakes.
The creativity and attention to detail support the high price tags; however, the customer service is severely deficient at this price point. I ordered the reindeer cake (which showed up 3 hours outside of the delivery window), refrigerated promptly in the unopened delivery box . The top frosting overhang was too heavy, fell, and took off the nose and most of the face. Tried calling the day of the party - no answer. Could not leave a message as the mailbox was full. They do not accept walk-ins at their retail location in Los Angeles - I wanted to repair or exchange. Sent two emails and no response going into day 10 after the party. I was not able to fix it to the level of presentation to offer this as a hostess gift. Assuming we come to an agreement, I will order again as their work is quite impressive and unique
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