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Suitsupply – Brookfield Place

Shop 43, Floor 2, 230 Vesey St Suite 211, New York, NY 10281, USA

About Suitsupply – Brookfield Place

4.4 / 5

from reviews

Is this your business?

    Eric Gonzalez
    -
    July 09, 2022

    Tyler fitted me for my wedding. From selecting a tux to explaining all the little nuances involved in customizing it, he was as helpful as they come. After my initial sizing, I returned for a fitting to make sure everything looked and felt the way it should, and sure enough it did. I felt like James Bond from head to toe! Tyler’s professionalism is second to none and I’d recommend him to anyone looking for a great suit. This is my third suit I’ve purchased from Suitsupply. Once they have your measurements, getting tailored is a snap (just be sure to make an appointment so they know to expect you). The selection is great too, whether you’re looking for something classic or modern and edgy. And the quality (I’ve gone with S110 wool) is durable and comfortable. I’ll gladly return to shop here in the future.

    A P
    -
    April 27, 2022

    Great location! Joel was awesome helping me. The customer service was great. Not pushy, they let you have your space to figure out what you want but are there to help with anything you need. I bought two suits that were altered perfectly on the first try. There was an issue with the fabric of one suit that they noticed on there own. To make up for the mix up they went above and beyond with providing a great suit with better fabric. They were very transparent with the process and easy to work with. I will definitely be coming back to this location from now on. Joel’s the best 🙌🏻 Also if your coming here park in the garage under Brookfield place. They have EV charging and the elevator brings you right next to Suitsupply.

    MochaBear831
    -
    July 29, 2022

    went there today on a friends recommendation because I needed a suit quickly for a wedding. nothing to fancy something casual that would look nice , a gentlemen named Khervens worked with me, he was quick efficient knew I was a bit indecisive from lack of knowledge was stern enough to know what looked good and what didn't. for me personally I suck with conversing with strangers so for me a quick in and out was perfect. i feel like everything i got was what i wanted and i am happy with my experience

    Andy Macdonald
    -
    May 24, 2022

    I'm sorry but Suit Supply has to have been one of the most frustrating experiences I've had with customer service. I purchased a suit (that was in stock, but needed to be ordered to the store) at the suggestion of the store attended man who was helping me - he said we could get it tailored to fit me very quickly once it arrived. After waiting for the suit to arrive I go back to the store to get it fitted with the tailor only to have a separate store employee tell me that the suit that was ordered cannot be altered because of it's material. I asked for a full refund as Suit Supply was not able to find me anything to replace the suit with & I never received an apology or even a refund confirmation email!! I tried calling the store where I purchased (Brookfield Place) and no one answers the phone, I try corporate customer service and I've been on hold for nearly an hour trying to get a refund receipt because I have no idea if it was even processed. All to be said I've now wasted nearly two weeks because a store employee gave me the wrong info. for a nearly $1000 USD suit I would expect the people in store to know what they are talking about but clearly they don't. for new shoppers, please do your own research and do NOT rely on the people in store as clearly they know very little about the products they are selling.

    Mitchell Lee
    -
    June 12, 2022

    There would've been 0 stars had I not liked the product. Stopped by on a sunday to try on white summer pants. I found a pair and later found out it was part of a suit from an associate. I asked if there were any similar alternatives and was advised they all fit the same... So I asked to try on ANY similar pants so I could familiarize myself with the fit in my size. I was retold my original pants were part of a suit which I was no longer interested in. I had to ask for ANY pants in ANY color another time just to try on a pair since they all fit the same. I didn't think it was a big ask to try on a pair of pants and have them not be begrudgingly handed to me. Will not be shopping here again.

    Suitsupply – Brookfield Place

    Our Address

    Shop 43, Floor 2, 230 Vesey St Suite 211, New York, NY 10281, USA

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