Where I should start!!!!! Customer service was exceptional!!! Talk with them a few times to figure out prices and designs, always polite in a really happy mood tried to help me! The artist -Tatiana was really polite and did an amazing cake for me!! I was impressed when I saw the cake was really identical to the picture I sent them! The cake delivery was home earlier than scheduled!!!! Amazing amazing amazing I couldn't recommend enough this place!
I feel so sad to write it down, but we don’t like the cake at all. It was a customized strawberry short cake for my daughter’s birthday. I can’t complain about the design because it was as expected. But for $145 the cake is too small and not tasty. It mostly biscuit and a little bit of Strawberry mousse cream. The cream is pretty average and contains only a little bit of fresh strawberries. For this amount of money they better provide more quality ingredients. The outer cream is too heavy to eat, so it went to a garbage. Also, it is impossible task to cut this cake without it crumbling. After you cut it your hands are oily and messy. Definitely not for the restaurant celebration. Overall, I just feel sad that I paid so much hard earned money and 80% of the cake is not edible for us.
Skazka Cakes is no doubt the best place for your custom cakes! Tatiana is truly a very gifted artist; she is so creative, her talent, in my mind, has no competition. I have ordered three cakes from Skazka Cakes so far and each was breathtakingly beautiful. I love how Tatiana takes your idea to the next level and creates a unique piece of art. And the cakes are so delicious too. I can’t wait to order my next cake from Skazka!
When I first came to this cake shop I was expecting my cake to be festive and creative. This is what I got. Just a bunch of stars placed on a cake for $350.00. They gave my cake order to an intern who just finished a culinary program. Compared to their beautiful, festive, gorgeous cakes they have I got the end of the stick. Not only did I place my cake order 2 months in advance because my sons birthday falls on Memorial Day weekend, I expected them to have more than enough time to be CREATIVE. I was absolutely WRONG. I called and told them I wasn’t happy and the owner told me why didn’t I mentioned anything because they were 7 people walking in and I was told I needed to pick up the cake the day before the actual day of the “Birthday”. What else were they going to do when the BIRTHDAY IS THE NEXT DAY?? There is 25 people coming where am I going to get a cake that I gave a 2 Month Span to?? Unprofessional, lack of hearing when specifically telling them I wanted something creative. This is not what I expected from a 5 star bakery which I took time out to search for. The owner’s EGO was hurt when I told him I wasn’t happy, that this was very simple and no imagination went into this. So beware your cake order can fall in the hands of an intern getting some stars slapped on. Unsatisfied, a kid from a Bergen tech can do a better job. Awful.
I ordered a naked vanilla cake layered with strawberry mousse for my daughter's baby shower. I wanted a very simple cake with a few flowers. I got what I ordered. It was delicious and very light and enjoyed by my guests.
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