beautiful dresses, but overall horrible experience. Ordered a dress which was supposed to arrive in august, it is now September and I had been calling everyday for a week to see if it’s there and they didn’t answer. I finally got an answer and i went in to pick up the dress, as i get there i am told i have to come another day for the rest of the stuff because she (Rosy) doesn’t remember writing down what we chose. Rosy is super unorganized and unprofessional, definitely don’t recommend to buy from this place. We had picked out everything and given option and ended up leaving with nothing due to their unorganized systems.
I believe Rosy is the owner, we went in today to pick up the items and nothing was ready, we tried coming to a compromise with her but she didn’t even bother to help out with what she promised. Very bad service at this boutique and the owner is very
It was a really bad experience with the cups 😢they’re not even the color of the dress but more deception with the doll 😭😭 They didn't give me the doll on its base so that the dress could be seen, they just put a wrap and a bow on it. Now I have to pay someone else to fix it 😤
Excellent customer service. My daughter had already picked out the dress on their Instagram page but she went with an open mind. We walked in, showed them the dress she wanted to try on, and they quickly brought it out for a fitting. The dress is even more beautiful in person. There were two women tending to the shop, both spoke Spanish and English and were extremely helpful. They have dresses there to try on and tons of catalogs to look through. The shop also does custom sneakers (Vans or Air force) that they have enclosed in a case in the back of the shop. So many great ideas and Beautiful items to choose from. They do payment plans as well. The shop is narrow and feels small but there is more than enough space to look around. There is parking in front of the shop but it's hard to get a spot. We parked in a parking garage that had signs indicating it was $5, turned out to be $20 once you've parked. So, keep that in mind. But the shop itself was amazing.
absolutely horrible! gave me my dress a week before my event, forgot to give me all my pieces to my dress, didnt give me my cups and wine, didnt give me my knifes and spoons, and did not keep tracks of payments !! I had ordered my dress in may and barely got it this week, wouldn’t recommend!
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