My wedding was supposed to be in August of 2020. It was postponed to June of 2021 and then to August of 2022 due to the pandemic. As you can imagine, this was very stressful for me, my family, and guests who had to travel to NY. I was frustrated out of my mind and felt that things could have been handled better but, ultimately, I cannot fault the Riviera for trying to keep their business afloat. That being said, what really matters here is the execution of my wedding day.. it was PHENOMENAL! The Riviera staff were very communicative with me about the sequence of events and questions that they had about my preferences. They also did a great job communicating with my vendors. My bridal attendant was fantastic! I never went to the bar because she always had a drink waiting for me, she bustled my dress, she was so sweet, the list goes on. The food was excellent and there was A LOT of food. The thing I was most stressed out about was the "first look". The girls' limo was supposed to arrive at the venue before the guys, but that did not happen because we hit traffic. I thought my first look was going to be a flop, but the Rivieria staff were on top of this. They made sure my husband did not see me as we walked in, they had him waiting by the stone gazebo with the photographers ready to go. They are so on top of everything, mindful, and communicative. Thank you to the Riviera for giving us the best day ever
We got married on 7/16/2021 after originally booking for 7/11/2020 and we are so happy with the level of service that we received from the Riviera. We felt so taken care of from the second we walked through the door, as did our family and friends. We didn’t worry about a single thing the entire night - our decorations were laid out beautifully, the food was amazing, and there wasn’t a second that we didn’t have a drink in our hands thanks to our attendants. Thank you to the Riviera team!
The Riviera Waterfront Mansion. So much goes into planning your big day. With Riviera you have someone on your side that can help you every step of the way. Irene and Tara were so helpful throughout the entire process. The day turned out beautifully. They are a well-oiled machine that makes the day flow easily and calmly. The grounds are beautiful and the staff were great to work with. So many guests complimented the food and were surprised with the abundance of it. They readily accommodated special requests that made our day unique and special. The venue itself is unique in that it has a beautiful, well-manicured outdoor panoramic water view for cocktail hour and ceremony, but then has a warm rustic feel inside with exposed wood beams and high ceilings. Just lovely! Unfortunately, we had an “officiant emergency” the night before the wedding. It had nothing to do with the Riviera, but I called Irene for help. She made it her mission to help us out so we were prepared for the next day. You find out the quality of the people you are dealing with when an emergency comes up. They went above and beyond. At the end of a great night I left there feeling like I made a new group of friends! Great Venue!
The Riviera is our FAVORITE VENUE! We aren't just saying that because our office is located in Massapequa. This venue HAS IT ALL. Immaculate grounds. Perfect spot for Ceremony. Amazing cocktail hour setup. Breath taking water views. Food to tell your friends about, and most importantly... friendly staff! We LOVE working here!
I had my wedding of 170 at the Riviera on 10/29/22. Having not found a venue a few weeks into our search and feeling like we were getting the same cookie cutter catering halls and venues, my mother and sister, both RN's, made the suggestion to look into The Riviera having received some great feedback from coworkers. From the minute we stepped into the venue we knew that this was THE PLACE. Not only did we fall in love with the beautiful venue but their staff was absolutely amazing, answering any and every question we had and making us feel as if we were not just another wedding they were fitting into a time slot. Another selling point for us: Almost all of their staff and management has been there for over 15 years. After we booked our date, we continued to receive amazing support with every phone call and email being answered within a 24hr period, something we very much appreciated. As the date fast approached, they were absolutely amazing with handling all of our special requests and extreme levels of detail (We knew we were "High Maintenance") We had FDNY Bagpipes for our entrance, heater deliveries, an Irish band at cocktail hour, special requests for setting up our bars and cigar stations, several changes to our seating and table arrangements, elderly that needed to be served drinks at the tables, the list goes on...... The bottom line, we received THE ABSOLUTE BEST service, there was not one detail missed, the food was amazing, they treated all of our vendors and musicians amazingly. We are still getting calls and texts that our wedding was the best that anyone has been to. Seriously, as I am writing this review Saturday afternoon after a group of friends attended a sub-par wedding on Friday. 12 out of 10 - food, liquor, table service, speed of bartenders, ambiance, bridal attendant, Maitre d and management. Thank you so much for making our day amazing!!!! With Love, Tom and Lauren
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