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Regency Event Venue

401 W Colorado St, Glendale, CA 91204, USA

About Regency Event Venue

4.3 / 5

from reviews

Is this your business?

    Thess Pascua
    June 22, 2022

    Beautiful venue! Excellent service! The owner and staffs were very very very nice. Highly recommend!

    Liz Barillas
    April 25, 2022

    I was very sadden by the way the owner Gayane conducted herself at my daughters sweet 16. She would walk around the venue looking at my guest with dirty looks and covering her ears as if the music was too loud. She commented " one of your guest really gifted you $30.00, well I am not surprised since I know sometimes your people don't even bring gifts" I was in shock and simply smiled and simply continued doing what I was doing. Then she threaten to shut down my event if I didn't kick out guest that she stated were not paid in advance for I told her ok fine ill pay for them but please don't make me kick them out. Later she was refusing entrance to my guest that were simply smoking a cigaret and then asked them to go get their ticket so they can prove they were. there already. The Valet parking staff was over charging my guest and asking for $15.00 . The mood and poor customer service given throughout the night was very overwhelming since I had to spend most of the time getting complaints from her because she believe people were sneaking in. My daughters special day was ruined the waitress and entire staff the night of my event were not happy to work my event the food served was not good and I never got offered a date for food tasting. And on top of it all she stopped my event one before hour stated in contract. I cried outside speaking to my family and friends I had a great day and night planned for this person to treat me as if I wasn't paying enough for her services. I am a hispanic single mother and she knew my I was desperate so she took more money from me and still treated me like trash.

    Stephanie Z
    May 04, 2017

    We are having our wedding in a couple of weeks at the Regency. We had our food tasting and it was amazing!! So delicious and the service has always been exceptional since day one. Albert, the manager is incredibly helpful, accommodating, and so nice! Can't wait for our event! Absolutely recommending this venue to our friends and family.

    Elleen Mardroosian
    June 20, 2021

    We were at a wedding and the guys at the table next to us were smoking (yes, inside the banquette!!). When we complained to the waiter, they told us that it's normal and they can't (and will not) do anything about it. We did not enjoy our time.

    Erick Chacon
    February 26, 2020

    My review is strictly on customer service. We were scheduling a sweet 16 for my sister and we gave about $2,000 downpayment. Due to family issues, we were forced to cancel the event, and according to their "policies" they give ZERO refunds. While I understand that dates are crucial, our event was 8 months ahead, which definitely I think was not the best way to handle it. So beware before scheduling your event and paying. (:

    Regency Event Venue

    Our Address

    401 W Colorado St, Glendale, CA 91204, USA

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