Pin me up was a fantastic choice for my rustic wedding. Sandra, my makeup artist was great at capturing my vision of a more natural look, while still looking made-up. My hair stylist was fantastic at capturing the image as well with just a couple inspiration pictures. Both the hair and makeup lasted through a teary eyed ceremony and a night of dancing. Overall, the two of them made me feel so beautiful on my wedding day.
I used Pin Me Up for my wedding day. Caitlin did my makeup and Amanda did my hair. They are amazing to work with! After my trial I had a few changes I wanted to make, and Caitlin and Amanda listened and executed. My entire bridal party was also really happy with how everything turned out! I would definitely recommend them!
Long story short of this review: I loved my hair and makeup for my wedding and my bridesmaids did too. The company that employs these artists need to work on their communication, and I do not recommend using Pin Me Up for your wedding. It will be a toss up and you will be very stressed waiting on communication. I signed my contract with them in January and they were very patient as I changed service requests due to my bridesmaids making decisions on what services they wanted. Pin Me Up sent everything over in a neat package via their portal. They specified that they would not book a trial until I had submitted a questionnaire filled with pictures for inspiration which I gladly did. They also specify in the contract not to reach out to them to schedule a trial as they will reach out to you - completely understandable given how many artists they manage and the deluge of weddings happening! However no one reached out for months and I started to worry. I reached out finally and got scheduled for two months before the wedding for a trial. The trial was a miss but that is why you have a trial! The artists were so nice but the hair had to be done twice, the first time was not the style I included in the portal. My hair fell out walking up the stairs to my apartment. Makeup was not blended even after asking for a touch up after the fact. I asked the artists to include two more people for service and they said they would note that. Then I submitted my photos and feedback to the portal and requested a retrial. I did not hear back from anyone for 7 days. I did get a text asking if I could speak on the phone after waiting. That was tough to coordinate too because when the time came for the call, I didn’t hear from anyone and we had to reschedule for the next day. They ran late to that call as well but life happens. At this point my retrial happened 4 weeks before my wedding. I was very nervous going to the retrial but the artists I booked with were amazing. They got the vision I was looking for right away and they did an amazing job on the day of, my bridesmaids loved their looks too. After the wedding I got a notification in the portal to pay for extra services. I was very frustrated at this because I had already asked the artists at the first trial to include two more services for the girls which they said they had noted, but I paid this and just want to forget the whole thing. So a word of caution: if you decide to use Pin Me Up, it will take you a long time to hear from the folks there because of how many projects they take on and the fact that there are so many weddings happening this year. You may want to work with a smaller organization that will communicate openly with you, even a message saying “We received your message and will get back to you soon” would have been thoughtful.
My artist came to my hotel room for wedding makeup. I had very little direction for her but she did a fantastic job of judging my dress and delivering a great makeup style that I loved for the event. A very calm experience, on time, professional, clean and great pricing. Thank you!
Great service. Efficient and pretty!
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