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Orland Park Bakery

14850 South La Grange Road, Orland Park, IL 60462, USA

About Orland Park Bakery

4.6 / 5

from reviews

Is this your business?

    Sydney Denney
    October 21, 2021

    The baked goods are so good! Always a lot of staff because it's a very busy place. One time they made my cake completely wrong. And I mean completely. Yellow cake with buttercream frosting turned into chocolate cake and whipped cream frosting and it was a pain to get replaced, but they did it. But that was one time and I have gone back a lot since. Love this place

    Anthony Bleckerd
    July 13, 2022

    I really wanted to like this place but sadly I couldn't. Orland Park Bakery has been a well-known business for years and I finally had the chance to visit them. Let me say that the breads and doughnuts looked great and the store was moderately busy so there's a reason why people come here. One thing that stood out was the display case that customers and staff refer to as, "the slices case." Simply it is named this because it has slices of brownies, apple and cherry slices. The case was not clean and needed a good scrubbing. I'm sure the bakery cleans everyday, but it did not look very sanitary which was disappointing because I was set on getting the brownies with nuts. On the side of caution, I decided to purchase some other items like butter cookies and sweet rolls. Regarding customer service, the staff are mainly younger kids which is understandable because it's a good first job for a young kid to learn responsibility. It was just rather difficult to place my order because the kids were talking to each other and not giving much attention to the items they were packaging. Not sure if there was a manager working but it seemed a little unorganized with no leader, unless one of the kids are the manager which would make sense. Sweet rolls were ok, a little dry and the butter cookies crumbled as soon as I picked them up (assuming they were old). It could have been just an off day for them. I'll give them another try down the road, but hopefully they can make the corrections.

    Sally Ambe
    May 26, 2022

    Amazing cakes. I loved my kid sister's birthday cake. They "UNDERSTOOD THE ASSIGNMENT". Thank you ❤💯💯💯💯

    EdwardJ DeVries
    May 31, 2022

    Well, if ya want a place where you will wait for an hour even if it isn't busy this place is for you!! Customer service is extremely poor. Stopped in to buy a 40 dollar cake. After the 3 order takers stopped chatting i made my order. It then sat on the counter to be boxed for 15min. After being boxed it was moved to the check out counter and sat behind 3 other orders for 15min while one check out person took care of a walk up line running out the door. All the while workers walked around chatting. Ended up walking out and picked up bakery from Mariano's which was just as good. My last visit there. Edit to respond to reply. We were there Sunday at 12 noon. No it wasn't crowded. Your employees simply didn't get the job done. Why does one pull a cake out of the case, then set it on the counter unboxed for 15min waiting for another employee to box it and move it 20ft to the right where it sits for another 15min as the cashier checks out all the people who came in after me and picked up items from the table or shelves?? No need to call, as I stated Mariano's has an excellent bakery and I don't wait half an hour for nothing

    Laura Kalafut
    September 14, 2020

    Old fashioned bakery with lots of choices. Don't take a number until you know what you want. They move fast there! I keep meaning to ask if you have bagels. Maybe sesame or cinnamon crunch? Bet you'd sell a lot of them. They're always out at Mariano's.

    Orland Park Bakery

    Our Address

    14850 South La Grange Road, Orland Park, IL 60462, USA

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