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Novella Bridal

565 Sutter St, San Francisco, CA 94102, USA

About Novella Bridal

4.6 / 5

from reviews

Is this your business?

    Simply Sheena
    March 07, 2022

    This was the first bridal store I came to on my wedding dress hunt last year . The young lady that answered the phone was so sweet when I call , I called because I wanted a particular dress but they did not have it . I still went ahead and check the bridal store out because of how sweet the lady was on the phone . I came here less than two hours I found my dress and I thought this was gonna be hard especially I’m very picky . Did I mention this was last minute my wedding was like in three months “ Covid ups and downs “and they worked with me . The service was a one amazing ladies , she made sure this dress was exactly how I wanted . Everyone loved my wedding dress . I highly recommend this Bridal store .

    Katy Lohse
    October 18, 2022

    Seneca was a great bridal stylist! Although I ended up purchasing a different dress at another boutique, Seneca was so helpful when I went for my appointment. She helped us choose dresses that were within my budget and style, making sure I wasn't drawn to anything that was out of my price range when keeping in ming dress, alterations and accessories- I told her a cape was my must have! She was honest in her reviews of how she thought the dress looked on me which was super helpful. I wanted another set on eyes just besides the two people I brought with me. I highly recommend Novella Bridal to anyone looking in SF!

    Natasha Karmali
    February 12, 2023

    Had a terrible experience. The consultant did not congratulate me when I came in or offer a beverage. She told me that it sounded like I knew what I was doing and completely left me alone to pick my own dresses. When my guests accompanying me arrived a couple minutes after me, she did not open the door for them and I had to stop what I was doing to let them in. When trying on dresses, she was extremely cold and did not say I looked nice once, nor did she provide any opinions. The dresses were fine but this stylist just turned me off to the whole experience. It seems like other stylist were much better, so may just be the stylist I went to. Regardless, I will not be coming back or recommending this place.

    delaney faulkner
    December 06, 2022

    Worst dress shopping experience ever. This past Sunday we had an appointment at 10:00 for my sisters first dress shopping experience and what a let down. The girl who helped us couldn’t have been any less personable. She didn’t introduce herself, picked out two dresses that weren’t my sisters style at all, (while she asked us to pick out the rest) never asked what she liked about a dress or didn’t like, barely fit the dresses to my sister so they all looked extremely awkward, not tight on the chest, it looked like she went into a thrift store and tried on dresses. Also, this isn’t necessarily that big of a deal but never said congratulations or cared to hear about what she liked or disliked. Overall 0/5 experience, really turned my sister off the whole dress experience and put such a damper on what was supposed to be an amazing day. Can’t stress this enough, especially for first time brides, DO NOT GO HERE!

    Georgia Brookes
    May 14, 2022

    I arrived to Novella in time for my fitting appointment. A lady ushered us in and then disappeared with no welcome or explanation on where anyone was. The store was empty so my mother and I sat down. After about 15-20 minutes of waiting on our own with no word from anyone, I just went ahead and put my dress on. My mother helped me decide what alterations were needed. Eventually someone finally came down to assist. She bluntly told me the front hem would cost $350 to take up. I understand this is the going rate, but there was no way at that point I was going to spend my money there. I felt embarrassed in my dress as this lady was not friendly and left me standing in my dress after about 15 seconds of "help". I got myself in and out of the dress and left feeling downhearted. My mother had traveled from England for what I hoped would be an exciting and special moment. I'm afraid I will be taking my business elsewhere and do not recommend Novella. If they had just informed me they were running behind and could I kindly wait, that would have been absolutely fine. If the lady had been more friendly and helpful, maybe I would have spent my money here.

    Novella Bridal

    Our Address

    565 Sutter St, San Francisco, CA 94102, USA

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