I reserved the Mercedes van with Luxor Limo to take my friends and myself to JFK from our hotel stay in Manhattan. I was notified that our driver was in the area and would arrive shortly. Our driver contacted me and was very courteous and arrived as he stated. Our luggage was loaded and we were off to the airport. He was a skilled driver as he worked his way through the traffic and got us to the airport on a very smooth ride. I found the whole process of booking the limo through to the ride, was very easy and they made me feel comfortable with the process when I chatted with one of the customer service people about changing the pickup time to allow extra for the TSA lines. I highly recommend Luxor Limo. We will be using them again upon our return trip.
Worst car service. Do not use them, they will cancel your ride if ever complain about anything. They cancel a ride I booked for my client because I complain about them forgetting to dispatch a driver. while the passenger was waiting for them at the Airport. SAD!
WE had the pleasure of using Luxor Limo while in New York. The driver, Charles was 20 minutes early, so he would make sure he was on time. Charles was very professional, and a very good driver. He did not cut in and out of traffic, like the taxi drivers did! Charles mentioned that it was his first day on the job with Luxor, and I am sure he will be very successful. The car they used was very clean and very comfortable. Thank you Luxor Limo and Charles. I hope to be able to use you in the future.
I would recommend Luxor Limo to anyone needing a car out of JFK. Our driver met us at the baggage claim area. He was gracious and friendly. He immediately took our bags and escorted us to the car. It was a sparkling clean and actually smelled brand new. We arrived safe and sound at our destination. For the price, you cannot beat the service.
We have been trying different Limo Services on our trips to New York. We finally found one we will continue to use. Luxor Limo was comfortable, clean and on time. Our driver, Reginald, was courteous and very professional. The most important factor to us is safety. Reginald maneuvered around Manhattan without speeding and cutting off every car. We rode with another service and literally feared for our lives! I'm not one who exaggerates but the last service we used, the driver was almost hostile and drove like a maniac. I felt very relaxed with Reginald at the wheel. I will definitely be calling Luxor on our next trip to New York.
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