I have been attending events at this venue for years. Love the feel, the old New York charm, and nothing beats the views on one side the Empire state building and on the other, you have One World Trade Center. The staff is great, we have been dealing with Glen for years 1st, when he was the Maitre, 'd and now sales manager he makes things so much more personal!!! Can't wait for our next event!!!!
We were thinking about booking this venue for our wedding, and when the rep finally responded my our inquiry he sounded overwhelmed and was rushing me on the phone. I continued to be extremely polite and professional even after he rushed me off the phone, I followed up with him via email to confirm our appointment. We scheduled the appointment to view the venue yesterday at 5:30pm and when we arrived at 5:25pm everyone from the venue already left. This was extremely frustrating especially considering the fact that I had to travel from another state and sit in NYC traffic. It also wasn’t a great experience to notice a stuffy “old building” smell in the hallway right when we came out of the elevator. This appears to be a business that is more concerned about making money than their client service. We are extremely turned off and will not be considering this venue for any future events.
The place is amazing and the food was great. I've been at an event prior to this one and it's still at its best.
It’s a great location with amazing views of NYC. The food is quite good. There’s a new coat of paint which freshens up the place. Women’s bathroom needs updating. Priced reasonably considering location.
First, Monika is the most wonderful person to work with when planning a wedding. She is so incredibly responsive, accommodating, friendly and empathetic. Both my husband and I have nothing but positive things to say about her. In the end, our wedding turned out to be the most perfect day, and the venue offered stellar views, delicious food and great day-of service.
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