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Golden Moments

400 W Chevy Chase Dr unit c, Glendale, CA 91204, USA

About Golden Moments

5 / 5

from reviews

Is this your business?

    Sivana Amato
    September 16, 2022

    My experience was terrible. The process of communicating with Golden moments was extremely long and wasted a lot of time. I would get a response once a week with updates which made the process extremely longer then expected. So take that Into consideration while deciding. I had a nightmare of experience with my shipping. I received my package extremely late and after the date I was given. Which delayed a lot of other planning. The packages got lost in the mail which delayed the shipping even more. The stress level was overwhelming and something nobody should go through especially a bride dealing with a hundred other things going on a month and a half before your wedding. When I received my packages the came in two boxes and came on two different days a week apart. Getting them after the date I need them. I need to send them out ASAP to give my guests time to RSVP. I contacted Vivian showing all the damages and broken, chipped pieces. And she accused me of damaging them myself with saying I “wiped them to hard” the care instructions advice customer to clean product with a microfiber cloth. Why would I damage my own wedding invites that I paid alot of money for. The mirrored invites add chips and smears all over them. Noticing all these the damages as I took them out of the box in complete shock. I tried cleaning one, very gently. The invites were not packaged with care. The were placed in a oversized box with no wrapping around the invites to separate them from scratching against each other. As a customer paying A LOT of MONEY. I got ripped off with cheap quality.and no proper care. I wouldn’t recommend this business to ANYONE!! They don’t value their products or customers. She told me to send a picture of the damaged box and I did. She responded to me after I expressed to her that the invites were already two weeks late being lost. And I have no time. The only thing she said was send back the invites and she’ll get new invites within two weeks. After going through a nightmare with shipped delays and late product I felt that that was not a fair resolution. I ask for a refund and she never got back with me. I could tell the type of business person she is and knew she wouldn’t be the type to own up to business package mistake. I made the mistake of using this small business for my wedding invites. Take my advice and go somewhere that has business values and owns up to production mistakes. Its unfortunately that I had to deal with such stress and disappointment with golden moments. I would hate to see someone else go through the disaster I went through.

    Yasmine Dabbah
    March 29, 2022

    I could not be more thrilled with the work Golden Moments did for my bridal shower invitations. The quality, design, and attention to detail are unmatched. Everyone who has received one of these beautiful invitations has remarked how gorgeous and unique they are. Vivian is a pleasure to work with and I am so pleased with all she has done to provide me with a beautiful memento of a very special day. Thank you, Vivian! I can’t wait to collaborate on another event soon.

    Sona Minasyan
    September 30, 2022

    Vivian and her team are an absolute pleasure to work with! They are professional, efficient, creative, and very sweet. Vivian helped me design the most beautiful, tasteful, and unique wedding invitations and place cards. All our guests made a comment that the invitations were the best ones they had ever seen. Thank you so much for all your hard work!

    Silvana Cavataio
    September 15, 2022

    Save yourself time & wasted money. Terrible quality. Terrible Service. Do your research. I got screwed by them. The owner doesn't seem like she has business skills. She never responded to my last email. Don't let it happen to you. Don't let them RUIN your special Day/ Event. Packaging is terrible. THEY DO NOT CARE! If you live outside of California especially. They do not package the products with care. They say they are NOT responsible for anything, its because they don't value the customers and their products they spent A LOT of money for. They take your money and leave you with nothing but stress and confusion and damaged products. Beware....

    Erik Avagyan
    August 10, 2018

    We ordered our wedding invitations through Golden Moments, and we could not be happier! We ordered about 200 acrylic invitation suites along with wax seals. We were so happy to hear that Vivian custom made the wax seal emblem just for us! She really went above and beyond to create exactly what we were looking for. Highly recommend!

    Golden Moments

    Our Address

    400 W Chevy Chase Dr unit c, Glendale, CA 91204, USA

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