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Glamour Closet LA

8340 Beverly Blvd, Los Angeles, CA 90048, USA

About Glamour Closet LA

4.4 / 5

from reviews

Is this your business?

    carlo lacuesta
    -
    April 26, 2021

    This place is amazing! Staff is so charming, helpful, attentive, and takes covid-19 protocol v seriously Hit me up if you need someone to take you wedding dress shopping! I'd happily go back any time!

    Madeleine Kronovet
    -
    December 28, 2020

    Unfortunately, visited Glamour Closet solo because of Covid. (My mom and best friends are based on the East Coast.) Salespeople took advantage of me, saying whatever it would take to pressure me into buying my dress. Horrible way to begin my wedding planning. Do not be fooled - they do not care about you or your happiness. They’re just in it to make a sale.

    baily brownell
    -
    September 28, 2021

    Glamour Closet is a sample wedding dress store that offers "off the rack at prices 25% to 75% off" UNLESS you buy a Joanna August gown. If you buy a Joanna August gown, you are paying full price for a dress that has been sitting on their racks, has been handled and tried on by many other brides, but by their definition is "not a sample gown". In fact, they are the only gowns in their store that are "not a sample". It is an expception in thier store and that they work hard to hide it from you. As I was checking out, I asked my sales consultant if Glamour Closet offered a discount for the defects in the dress that she was pointing out. She assured me that those defects were already factored into the price. When I got home and looked up my dress, I found out that was not the case. I could have purchased a flawless dress from the designer that would need fewer alterations for the exact same price, and I found this very upsetting. When I called the manager, she explained to me that Joanna August provides dresses to their store directly because they are an exclusive retailer, and for that reason, the Joanna August dresses are more like dresses you would find in a Nordstrom or any other retail store. Conviently, they were only willing to share that information from me AFTER I bought the dress. When I questioned the manager about why they didn't tell me that, she said it was becasues otherwise they would never sell any Joanna August dresses. She also tried to justify the pricing by saying "just imagine how you would feel about the dress if you never looked up the price". She couldn't seem to understand, or more likely did not care, that's not about the price for me, it's about how I felt when I realized that I had been duped. I just don't see how the pricing of the Joanna August dresses in this store is fair and I feel decieved. In fact, I think the "not sample" dresses being priced the same as the new, made to order dresses is evidence of intentional deceit. Everytime I look at or think about the dress that I bought I'm reminded of how exploited I felt by Glamour Closet when I realized what they had sold me. I'm so beyond dissapointed in every single person that I dealt with in the store for the lies that they told me and the truths that they hid from me. The employees here are shady sales people and my advise to brides is to avoid this awful place at all costs.

    Annelise Andrade
    -
    August 12, 2020

    Glamour Closet was such a unique experience! All dresses are high-quality, you couldn’t tell they aren’t brand new! What I loved most were the unique styles of the dresses. The downside is you have to purchase the dress you love right then, as it is likely the only one in stock. There’s no reserving the dresses, but totally understandable. I worked with Debbie, who was so lovely and charming. Thanks for making it a fun experience, Debbie!!!

    jewel harris
    -
    May 14, 2021

    I understand the covid standards have changed many shopping experiences, but we were denied at the door because I (bride) had an extra person with me, yet there was no one in the store. And their sit had no rules on the site and said nothing about a 2 people maximum. If their site didn’t say walk-in only the. I would have called before driving so far. Very disappointed in the few minute experience. They obviously didn’t want or need my business.

    Glamour Closet LA

    Our Address

    8340 Beverly Blvd, Los Angeles, CA 90048, USA

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