As a new customer to Frank Michael Jewelers I had the best experience. The way he takes the time to explain the different types of diamonds is great. He did my fiance ring in such a short notice it came out looking better than what I expected. Thank you for everything, my fiance loved her ring! I will definitely be coming back here. I really recommend this place.
Stopped in today to get an engagement ring appraised. Frank was friendly and the process was quick and painless. I was in and out in 30 minutes, whereas the big brand Jewelry stores quoted me twice the price and told me it would take two weeks. I will definitely keep Frank in mind for jewelry needs in the future.
Frank was very welcoming and honest with my fiance and I. He did not put any unnecessary pressure on us to buy from him, and encouraged us to look around at other jewelers. Frank was extremely accommodating and offered us the best price for what we wanted. Highly recommend visiting Frank.
I have an Ebel Wave watch that I purchased some years ago. I turned it over to a jeweler that was not practiced in servicing higher-end analog watches. Unfortunately, they broke the watch. I wasn't able to wear the watch for about five years. I came across the Frank Michael Jewelers in downtown Chicago. I took my watch there, worked with Frank, who is very customer service oriented, and within a few weeks (had to order parts), I was very happy to receive my watch back in working condition for a reasonable service price. Very satisfied and would highly recommend.
Frank is amazing... he adjusted my Rolex in like 2 minutes flat, then he sat with me showing multiple options for a necklace for my girlfriend. Once we found the perfect one he gave me an amazing price. Then he went above and beyond and wrapped the box and put a little bow on it. Overall my favorite jewelry and watch store in Chicago. 💯
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