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Exquisite Flower Shop

1542 Glendale Blvd, Los Angeles, CA 90026, USA

About Exquisite Flower Shop

4.1 / 5

from reviews

Is this your business?

    Santos Delgado
    -
    February 15, 2022

    ordered flowers to be delivered this Valentines Day for my mother. I specifically selected 14 February. Mind you, this shop is located less than 2 miles from my mom’s house... my sister notified me at 8:35 PM PST that the flowers had still not been delivered. When I contacted the shop, I spoke to a male who told me that it was Valentines Day and that he would check on my order and call me back to which he never called back. At 10:35 PM PST, my sister told me that the flowers had still not been delivered and I started to call again. My calls went unanswered. My sister called and the shop answered.... she told them about the order not being delivered and they told her that they knew and they were closed. It is the first Valentines Day without my father since he passed away this August and I was attempting a gesture for my mother only for this shop to mess it up completely! They have blocked my number and I have filed a dispute with my credit card company because they charged my card with no problem. I will also be filing a complaint with the BBB. BUYER BEWARE!

    Faux Toez
    -
    February 06, 2022

    My new go to florist around the city. Great selection and the staff are excellent. Options for any budget and they are more than willing to help you get exactly what you want when you want it. I honestly can not recommend them enough!

    Marianne Farmer
    -
    August 31, 2021

    A beautiful selection of flowers! The flowers were fresh and delivered on time. I bought a bouquet for my mom on her birthday, and she loved it! I like that they had several choices from me to choose from as well as different styles for different occasions. I will call again in the future for any flowers or gifts I will be sending.

    Cenicah
    -
    December 03, 2021

    Definitely NOT what I ordered. I was completely baffled when I received the photo of the flowers I paid over $80.00 for, plus a delivery fee of $19.99, and of course tax, ending my full payment at $105.00 This is not an 80+ arrangement, this is at max a cheap $40.00 arrangement. I will never order from this place again. Do not order from this place, at least not online because they lie to their customers. They told me they'd make it right, but never did, instead they blocked my number for asking why my order was shorted. The photo on the right is the one from their website, it represents the "Standard Bouquet", I ordered the "Deluxe Bouquet" and this is what was delivered. The photo has been cropped due to where it was delivered. Next time, do your research, this is by far the worst place to order online from and trust me, I've dealt with a few places in LA and they have never left my orders in this bad of shape. If I had a choice to NOT give a star review I wouldn't.

    Sandra D
    -
    February 15, 2022

    Did not deliver Valentine's Day flowers. Called at almost 11:00PM to confirm that they were closed and the person who answered said they were closed and to call back tomorrow. No apology. No nothing. Today, not tomorrow, is Valentine's Day, and I prepaid for flowers to be delivered today, not any other day. This shop is less than 5 minutes away from where I wanted the delivery so it's not like it was impossible to get to because of traffic. I will be getting my money back. Buyer beware. This shop doesn't care about making deliveries on time and/or the impression they make with customers. Update: I called back on February 15th and all they made were excuses. They said the website wasn’t working and offered to deliver flowers on the 16th. Why didn’t they tell my sister this yesterday when she called for an order status at around 8:00PM instead of that they were still out for delivery?!?! They wanted the full payment card # to give a full refund which is suspect. I got hung up on when I told him to issue a refund through the information he already had when the flowers were ordered and that he was going to get reported to the BBB. DO NOT ORDER FLOWERS FROM THIS SHOP!!!

    Exquisite Flower Shop

    Our Address

    1542 Glendale Blvd, Los Angeles, CA 90026, USA

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