Erika at Ethan Lord was the best guide for us as we started to look at engagement rings all the way through the delivery of our wedding bands. She's great at communicating, timely in responding, and just a great person to work with. We were so happy with the custom engagement rings and wedding bands - timeless and beautiful. We love the support she gave us at choosing a diamond and our design. We could truly tell she wanted us to be happy with her work - and WE ARE. Thank you, Erika!
This is the best ring place around. Top notch service and ring selection. They are all super helpful and take great care of customers. I’ve had them resize, soldered, and every time I come back they take even better care of me. I recommend this place to everyone. I stress the importance of having a place do all ring work in-house. I hate the idea of sending my ring off with these other chains and waiting weeks to get my ring back. They take care of it in 24-48 hours. I love this place! Erika is amazing!
My husband went to Ethan Lord after toying with the idea on online retailers for my engagement ring. Rhe anxiety about such a substantial purchase drove him to find a jeweler in the area instead and Ethan Lord immediately impressed with the quality of their website and selection on social media. He met with Eric and they worked together on custom creating my engagement ring. Eric was fantastic and communicated well during the process. He was able to give my husband scans and 3D models to help visualize the end result and the final product was absolutely stunning. As such we returned to Ethan Lord for our wedding bands! We again worked with Eric and he was so polite, funny, attentive, and knowledgeable and we left with exactly what we wanted. He was never pushy, gave his professional opinion and was non-judgmental. We are both so happy with the quality of our rings and the experience at Ethan Lord was remarkable and we're so happy with our choice to work with them! Thank you again :)
I wish I could give more than 5 stars as working with Eric was easily one of the best customer service experiences I have ever had! He made both my fiancée and I feel so comfortable throughout the process, providing great advice and insight to develop the best engagement ring within our budget. Communication was a breeze as I was informed throughout the process before finalizing the ring and they all went above and beyond to resize the ring TWICE after it was a little too big initially. She totally loved the ring in the end and we both couldn't recommend a better jeweler to work with. We'll definitely be back for our wedding bands!
I had the best experience shopping for an engagement ring at Ethan Lord! Eric is one of a kind and made the process very easy! His knowledge and expertise is on another level and to top it off he was very personable! His presentation was a 10/10, not to mention how patient he was with me throughout the whole process! I highly recommend Ethan Lord and Eric’s services! You will not be disappointed
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