Our flight came in early and I thought we would have to wait a bit but the driver was tracking the flight and was there right when we got to baggage claim. The limo was beautiful, cool inside and our driver had no problem making a couple stops on the way to our hotel. Customer service was excellent on the phone setting up the ride and answering all my questions. All in all it was a fantastic way to start our honeymoon right off the plane.
Exceptional service. I have used this service several times for pick up at the airport and return. The drivers have been kind, courteous, and friendly. The vehicles are clean and comfortable. I felt very safe and at ease on my trip. The value has been Exceptional and I plan to use this service again.
My cousin reserved a limo for our girl's trip to pick us up from the airport and take us back. The driver met us inside near where we picked up our luggage. The driver was careful with our bags. We were able to use up all of our drive time by cruising down the strip. We were able to plug in our own music which was great. They had bottled water available in ice buckets. On our way to the airport, the driver let one of our ladies borrow his charger battery which was very nice of him!
We booked the 20-seater party bus-style Limo for our wedding on Oct 15 2021 and everything went beautifully. Our driver was very professional, courteous, timely, and extremely understanding. As I rounded up the wedding party at the pickup spot he made sure all the champagne and waters were ready. Thank you very much.
We have used Empire Limousine for the last 3 trips. Always a great experience. This time we had Tony as our driver. He went above and beyond! We will request him every time. Thank you for keeping my transportation worry-free. Always on time and communication is on point! Part of the reason we want to keep coming back to new york!
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