Within the first 2 minutes of speaking with Rosa, I knew she was someone very special. The kind and caring personality she possesses is becoming very difficult to find these days and is truly priceless in my mind. I had spent 3 days searching for a florist that could create a funeral floral piece that included the Blessed Mother. Rosa was the 8th florist I reached out to. We had unexpectedly lost a very dear, young cousin and my mom had very specific requests for the floral arrangement from our family.
Within moments of speaking with Rosa, I felt like I knew her for 20 years... She asked about my cousin and what it was that mom was searching for.
When I arrived at the funeral home yesterday, I walked into the room and just froze. There were 5 - 8 large sprays that I've always seen at funerals. Very pretty but not very original. Then my eyes captured the Pink Gratto. The Blessed Mother is standing in the center of a pink halo blanketed in pink and white flowers...all types of flowers! My cousins favorite color was pink. Huge roses, small roses, carnations, daisies and draped from the bottom, the softest waterfall of fresh ivy you've ever seen! Absolutely jaw dropping! There were people all around it passing around the card to see who sent it. People I didn't even know approached us to asked where our piece came from? Rosa, you are truly an artist!!!
I know floral pieces sent to a funeral home is not a competition and I don't mean it to sound that way. Rather, I hope to portray Rosa's ability to grasp the hopes and desires of her customers and help them receive what they ask for as close as possible. My mother said the floral piece is pure perfection, Rosa!
Thank you, Rosa, for your kindness, understanding and talent in the amazing work you do...bless you!!
Laura P
Theresa T
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September 28, 2021
Great customer service! I ordered flowers for my daughter at Northwestern, and they delivered a smaller arrangement than I had ordered. I sent an email about this, and Rosa immediately responded with an apology and offered to send another arrangement right away. The flowers are beautiful, and my daughter was thrilled!
Jeffrey McLaughlin
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December 06, 2022
I ordered flowers for my mothers Birthday. They were delivered the next day on her birthday around 8 am in the morning. She said the flowers were the most beautiful flowers she has ever received and loved them very much.
ANNA MARIE PETTIGREW
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May 09, 2022
My daughter lives in Michigan. A Chicago friend recommended Designs by Rosa. She sent me a beautiful arrangement of fragrant pink lilies. All the buds were completely closed when the arrangement was delivered 2 days before Mother’s Day. They began to open on Mother’s Day. Along with wonderful flowers the filler greenery is also fresh and lovely. I highly recommend this small floral gem in the heart of Chicago’s downtown.
Manny Sierra
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February 14, 2023
Frank Guerriel is the owner and he and his delivery driver phillip are extremely disrespectful and do not know what customer service is.
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The Palmer House Hilton, 120 S Wabash Ave, Chicago, IL 60603, USA
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Within the first 2 minutes of speaking with Rosa, I knew she was someone very special. The kind and caring personality she possesses is becoming very difficult to find these days and is truly priceless in my mind. I had spent 3 days searching for a florist that could create a funeral floral piece that included the Blessed Mother. Rosa was the 8th florist I reached out to. We had unexpectedly lost a very dear, young cousin and my mom had very specific requests for the floral arrangement from our family. Within moments of speaking with Rosa, I felt like I knew her for 20 years... She asked about my cousin and what it was that mom was searching for. When I arrived at the funeral home yesterday, I walked into the room and just froze. There were 5 - 8 large sprays that I've always seen at funerals. Very pretty but not very original. Then my eyes captured the Pink Gratto. The Blessed Mother is standing in the center of a pink halo blanketed in pink and white flowers...all types of flowers! My cousins favorite color was pink. Huge roses, small roses, carnations, daisies and draped from the bottom, the softest waterfall of fresh ivy you've ever seen! Absolutely jaw dropping! There were people all around it passing around the card to see who sent it. People I didn't even know approached us to asked where our piece came from? Rosa, you are truly an artist!!! I know floral pieces sent to a funeral home is not a competition and I don't mean it to sound that way. Rather, I hope to portray Rosa's ability to grasp the hopes and desires of her customers and help them receive what they ask for as close as possible. My mother said the floral piece is pure perfection, Rosa! Thank you, Rosa, for your kindness, understanding and talent in the amazing work you do...bless you!! Laura P
Great customer service! I ordered flowers for my daughter at Northwestern, and they delivered a smaller arrangement than I had ordered. I sent an email about this, and Rosa immediately responded with an apology and offered to send another arrangement right away. The flowers are beautiful, and my daughter was thrilled!
I ordered flowers for my mothers Birthday. They were delivered the next day on her birthday around 8 am in the morning. She said the flowers were the most beautiful flowers she has ever received and loved them very much.
My daughter lives in Michigan. A Chicago friend recommended Designs by Rosa. She sent me a beautiful arrangement of fragrant pink lilies. All the buds were completely closed when the arrangement was delivered 2 days before Mother’s Day. They began to open on Mother’s Day. Along with wonderful flowers the filler greenery is also fresh and lovely. I highly recommend this small floral gem in the heart of Chicago’s downtown.
Frank Guerriel is the owner and he and his delivery driver phillip are extremely disrespectful and do not know what customer service is.