If you are considering having a videographer at your wedding, you should definitely do it! And you HAVE to use Daybreak Weddings. From the first communication with the owner Tim we knew we wanted them to be a part of our special day. Tim's communication is so strong and he always replied incredibly fast which is crazy because they were hired for so many weddings this year (does he ever rest?!). He is so passionate about his business and that shines through in the way he interacts over email, Zoom and on your wedding day. Being the wedding expert he is, he also makes great suggestions for things out of his wheelhouse like he helped a lot with our day of timeline and order of events. Tim brought along Jered as our second shooter and he was also so awesome. As the bride it was just me and him before I walked down the aisle and he even was there to calm my nerves haha. They both made us feel comfortable throughout the entire day, and our flower girl kept commenting how amazing the paparazzi was lol! They arrived very early, and immediately started scouting the grounds for locations and were getting cool drone footage. They both worked really well with our 2 photographers which was very important to us. They are so creative and it is fun to watch them come up with an idea and instruct us on something we never would have thought of but we always had complete confidence it would turn out cool. Their pricing is super competitive, and there is no doubt in our minds it is worth the investment. We have had other friends use Daybreak Weddings as their wedding videographer and all of the videos are amazing!
Our experience with Daybreak was stressful from start to finish. There was such a lack of communication on Tim's part and we were provided with no updates while we waited for our videos to be completed. I paid for the complete package (Trailer, Highlight Reel, and Documentary Edit), and the contract we both signed stated that all of this would be completed in 90 days. So I checked with Tim multiple time at the 90 day deadline and the weeks after it and Tim always gave some excuse and kept saying "It will be completed in 2 weeks". He gave us false deadlines at least 4-5 times, and each time the deadline would pass with zero explanation of why the videos were not delivered. We finally got our videos SIX MONTHS after our wedding date. But again, I was extremely patient with him and never complained because I figured if I loved my final product then the wait is worth it. Well this is where the story takes a horrid turn because after getting my videos back, I realized there were parts of it missing. When I inquired with Tim and requested that those parts be included, he then checked the footage to find out that those files had been corrupted and lost forever. I can't even begin to explain how heartbreaking this is to hear. Given the 6 months it took to edit our videos, Tim didn't even realize there were files that got corrupted while transferring until I specifically asked. The carelessness and lack of attention to detail really is terrifying considering they are WEDDING videographers. These moments quite literally can never be recreated. And add on top of that a lack of communication, and you have the perfect storm. Needless to say, unless they improve their processes, I would not recommend booking with them.
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