Cress Floral made our wedding experience so so smooth and seamless, even in the middle of a pandemic! Lori's incredible eye for floral design really brought what I envisioned to life, and she was so honest, transparent, and creative during the entire process. Even though the pandemic left them short-staffed with so many other weddings and events on the books, Lori and her team found time to accommodate all of my questions and updates. They truly transformed my wedding reception venue, and I was in tears at how incredible the arrangements turned out. My guests were so impressed, and I truly feel like the flowers helped make my "dream wedding." I can't wait to get professional photos back to share with my review.
Our experience with Cress Florists was incredible from start to finish. Lori & Tom are truly masters of their craft and I am not surprised at all for the overwhelming amount of awards and hall of fames they have. They are amazing at enhancing the beauty of a wedding and they truly have a vision for which colors are the perfect choices to set a beautiful environment! Easy recommendation from us
Have been going here a long time for important occasions, large and small, but we've never been disappointed. Their work is consistently top-notch and their staff is always accommodating; I don't know a thing about flowers but if you give them some colors and a budget, they'll do the rest!
I do NOT recommend this florist as I just had a very unpleasant and upsetting experience. I ordered a spray for my sister's funeral and, since their website had confusing pricing information, I called and spoke to someone to place my order. The spray that was delivered was NOT the one I ordered and, in addition, several of the roses arrived wilted and faded. All of this was disappointing and upsetting, but the real problem is the way in which the owner handled the issue when I called. He was belligerent and accusatory... like somehow it was my fault. Eventually he apologized and offered to credit me some money. But I would have much preferred to have the correct spray, with beautiful roses, sent in the first place.
I was not satisfied with the service I received on my wedding day. They assured me that this “never happens”, but that is besides the point. It happened to me, it doesn’t matter if it’s never happened before. We ironed out the details several times leading up to the wedding about where the flowers would be delivered to. I provided addresses, and they verified them multiple times. The bouquets for the bridesmaids and I were being delivered to one address and the boutonnières for the groomsmen, groom, and father of the bride and groom were being delivered to the church ceremony venue. The boutonnières were mistakenly delivered to a different church. I was stressing out an hour before my wedding not knowing where the flowers were and wanting my day to be as perfect as it could be. I called Cress several times that afternoon and each time the person said she would contact the delivery driver and call me back; she never called back. The boutonnières were not delivered to the church and therefore were not used in the wedding ceremony. I was very disappointed by this unprofessionalism and would not use Cress in the future. The only reason I am giving two stars is because after the ceremony, someone from Cress had more boutonnières made at a shop near the venue. They delivered those ones to the reception venue in time for photos to be taken. I was thankful for that, but that did not redeem the fact that they did not deliver in the first place. They did apologize for the inconvenience, and I believe it is sincere, but the point is that they added much more stress than I already had on my wedding day and this should never have happened. I would not recommend using them.
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