Unreliable!! They are unprofessional. Over an hour late. Then the bud breaks down after not even having the proper stuff of the bus to begin with.apparently the “partner “ is also a limo company and a lawyer. The company is very sketchy!!! Had to pay for Uber’s and missed more than half the show!! Owner is unprofessional and feels that they are not in the wrong. Only giving back partial of the Uber’s. We understand accidents happen but this was Unacceptable. They put children’s lives at risk. Missed have to show and breached multiple things that were in the original contract. Save your money and go with someone else
Booked a bus for a show I’m jersey. Bus was late , then we broke down in the tunnel and had to Uber to the show. Company didn’t give all they said they would in their advertised ad. Promised a refund. Now they won’t do anything for us and they still khans our stuff we left on the bus. Poor communication and not professional do not recommend
Cheap cheap cheap. The bad reviews speak for themselves. Reading the bad reviews and seeing a company who takes no accountability for mistakes or incidents is a company I will NEVER give a penny too.
I reserved a party bus for my 27th birthday with this company. From the time I booked, communication was very spotty which should have gave me all the hints I needed to know things would not end well. I would send emails waiting days at a time for a response. I even went as far as calling to confirm an email was received because I didn’t receive a response for days and when I did call I was rushed off the phone and told to send the email again. At one point I had to make some alterations to my reservation and even got confirmation via email that the alterations were ok. The day of my celebrations the owner of the company read off completely wrong instructions including pick up time and pick up location ( he was the one to confirm the alterations). Then things really went downhill when the bus allegedly broke down. There were way too many parties involved and very poor communication on the company’s part. There was a road manager named Anthony who was extremely rude and unprofessional and actually hung up in my friends face when she was trying to come to a resolution, the driver who simply told me to contact my booking agent, and then the owner himself. All in all I never got another bus, my birthday plans were essentially ruined, and the company became unresponsive when I Requested a refund for my deposit. Would NOT recommend this company. But honestly I should’ve known better with a company name with the word CHEAP in it.
Giving these guys my business has never been a problem. Every time they made sure to do their best and I am always satisfied with them. Their rates are better and competitively priced. Customer care is also great!
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