When the owner(Can) calls you himself to straighten out an order issue, you know you are dealing with someone who cares about customer satisfaction. My wife used to live in Bridgeport and the Bridgeport Bakery was an integral part her familiy's lives, she was very sad to hear that they closed. I will update this review after we receive the bacon buns to see if they are just as good as they used to be.
It’s not what it used to be new owners are ruining it. You can’t buy donuts without ordering ahead of time???? Makes no sense if a new customer has never had it?
I ordered pineapple upside-down cupcakes/muffins as a birthday surprise for an old friend. The employees were extremely helpful and the online order process was simple. Delivery went without a hitch, and our friend loved the delicious baked goods. He said they closely matched what his mother baked when he was growing up.
Ordered Paczkis for the office for delivery at 12:15ish. I called a little after a half hour past the delivery time and they had no clue what was going on. They tried to get in touch with the delivery person with no luck or clue as to why they were unresponsive. An hour after the delivery window all they could say is we don’t know. If you offer delivery as a company make it reliable or don’t offer it. Never ordering from here again…
Best pineapple upside down cake ever!! Btw it's hard to find pineapple upside down cake in the city of Chicago. Definitely check this place out. They also text you when your order is ready which was 👌🏼
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