They answered one of my questions, then completely ghosted me after that! I gave them the benefit of the doubt and thought that they only answered on business days, or that it was because of the difference in time zones, etc. It's been two and a half weeks since then.
All I wanted to know was if they had a size chat, as well as their affiliation with another store.
Honestly disappointed, but I'm happy that I have several months before the wear date.
ALEX CHOI
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October 28, 2020
Holy moly. Have you guys seen the dresses here??? Their line are always up to date with the numerous styles of dresses in stock. This has to be the best wholesale place for prom dresses, and evening gowns.
They have everything here you need for any occasions. All staff are very friendly and helpful. This company has a lot of workers with many ethnicities so if you dont speak english, they got you.
Thank you so much for this wonderful dress bought at Costume Ja-Ga in St-Jerome, Quebec. I just felt so good in it and it was the best day of my life!
I even brought in it in the wood for our honey moon and we did a photo shoot!
NiqueLogan
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September 17, 2021
Unfortunately I learned the hard way that Andrea and Leo is not a reputable business. I saved for the A1015 in sage. When I went to place an order, I noticed that many of the vendors that sold this dress had negative reviews. So, I emailed the company expressing my interest in this specific dress and telling them that I was worried about purchasing from a vendor because of all the negative reviews. A representative named Danny stated that they were a wholesale company and that all they could do is provide links to partnered boutiques and online vendors.
I researched some more and finally purchased the dress from a site that I won't name because ultimately, I don't think it's their fault. The following day I received an email stating that the vendor talked to the designer and that they had this dress NOWHERE in their warehouse or GLOBALLY and that it would not be available until Nov. at best despite having posted the dress on it's Instagram just 1 day prior, answering a pricing inquiry about the dress from another Instagrammer within the hour, and emailing me less than a week before about the specific dress, AND having the dress labelled as IN STOCK on it's website and vendors' websites for months leading up to my purchase and at the time of my purchase.
I posted to their Instagram - No reply . 2 emails went unanswered regarding why the dress is labelled as in stock and the other about what dresses in my size they do have available. GHOSTED! The most I got was 2 one sentence emails stating that there was nothing available/ dresses had been discontinued with a "So sorry" despite explaining that invitations went out and I planned a theme around this dress that the designer knew I wanted and also knew wasn't available.
The only pictures I've seen of people in the dresses are models (for boutiques) or influencers so, I guess I should have known better. At best Andrea and Leo has bad business practices, at worst, it seems like a scam.
Brides, beware. Choose a reputable business that has respect for customers to shop with.
PlatinumRoseEnt
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September 12, 2022
Living up to the term "couture" in every way. Fabric, design, construction, accoutrements, detail. Flawlessly excellent! Best investment.
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They answered one of my questions, then completely ghosted me after that! I gave them the benefit of the doubt and thought that they only answered on business days, or that it was because of the difference in time zones, etc. It's been two and a half weeks since then. All I wanted to know was if they had a size chat, as well as their affiliation with another store. Honestly disappointed, but I'm happy that I have several months before the wear date.
Holy moly. Have you guys seen the dresses here??? Their line are always up to date with the numerous styles of dresses in stock. This has to be the best wholesale place for prom dresses, and evening gowns. They have everything here you need for any occasions. All staff are very friendly and helpful. This company has a lot of workers with many ethnicities so if you dont speak english, they got you.
Thank you so much for this wonderful dress bought at Costume Ja-Ga in St-Jerome, Quebec. I just felt so good in it and it was the best day of my life! I even brought in it in the wood for our honey moon and we did a photo shoot!
Unfortunately I learned the hard way that Andrea and Leo is not a reputable business. I saved for the A1015 in sage. When I went to place an order, I noticed that many of the vendors that sold this dress had negative reviews. So, I emailed the company expressing my interest in this specific dress and telling them that I was worried about purchasing from a vendor because of all the negative reviews. A representative named Danny stated that they were a wholesale company and that all they could do is provide links to partnered boutiques and online vendors. I researched some more and finally purchased the dress from a site that I won't name because ultimately, I don't think it's their fault. The following day I received an email stating that the vendor talked to the designer and that they had this dress NOWHERE in their warehouse or GLOBALLY and that it would not be available until Nov. at best despite having posted the dress on it's Instagram just 1 day prior, answering a pricing inquiry about the dress from another Instagrammer within the hour, and emailing me less than a week before about the specific dress, AND having the dress labelled as IN STOCK on it's website and vendors' websites for months leading up to my purchase and at the time of my purchase. I posted to their Instagram - No reply . 2 emails went unanswered regarding why the dress is labelled as in stock and the other about what dresses in my size they do have available. GHOSTED! The most I got was 2 one sentence emails stating that there was nothing available/ dresses had been discontinued with a "So sorry" despite explaining that invitations went out and I planned a theme around this dress that the designer knew I wanted and also knew wasn't available. The only pictures I've seen of people in the dresses are models (for boutiques) or influencers so, I guess I should have known better. At best Andrea and Leo has bad business practices, at worst, it seems like a scam. Brides, beware. Choose a reputable business that has respect for customers to shop with.
Living up to the term "couture" in every way. Fabric, design, construction, accoutrements, detail. Flawlessly excellent! Best investment.